PAYMENTS & SALES TAX
We accept VISA, MasterCard, Discover and American Express.
All transactions are encrypted for your safety.
If the card transaction is approved, the amount will be reserved immediately and you will receive an order confirmation to your email. Your card will be debited when ordering. If you return any items, we will provide a refund attempting to use the same method used to make the payment, less the return shipping fee. If the credit card transaction is not approved, your order will be canceled. Please contact your bank or card provider if you have any question about this.
All KEMIS orders are shipped from our warehouse in Addis Ababa, Ethiopia. All local shipping are free.
How long does it take to finish my order?
In most cases it takes up to month to finish your order and for customers’ special orders, it can be longer. In order to know exactly, when you order is ready, you can send us an email.
Please notice that our products are custom and hand made for different people with different sizes. When you order a product from our website or store, the shipping date does not include the time required to finish the order.
International Shipping items may be subject to customs processing depending on the item’s declared value.
As the buyer, you should be aware of possible:
- -Delays from customs inspection.
- -Import duties and taxes which are on your responsibility.
- -Brokerage fees payable at the point of delivery.
For more information contact your country customs office.
We have a flat rate of 25USD to all over the world..
How do I return an item?
The original Packing Slip must be enclosed with all returns or exchanges. We do not accept returns or exchanges without the original packing slip.